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Policies

  • 100% refund of amount paid if you cancel at least 14 days before check-in.

  • 50% refund of amount paid (minus the service fee) if you cancel at least 7 days before check-in.

  • No refund if you cancel less than 7 days before check-in.​

Free cancellation deadlines are in the property's timezone. Learn more about cancellation policies.

If you have upcoming trips, you can manage or cancel your booking in your traveler account.

Damage and incidentals

You will be responsible for any damage to the rental property caused by you or your party during your stay.

 
House Rules

Check in after 3:00 PM

Check out before 12:00 PM

Maximum overnight guests: 8 (sleeps up to 8 adults)

Minimum age to rent: 25

Children allowed: ages 0-17

No pets allowed

No events allowed

No smoking allowed

Cleaning practices

  • Cleaned with disinfectant​

  • Minimum 2-day vacancy between guest stays​

  • Check in and check out with no person-to-person contact​

  • All towels and bedding washed in hot water that’s at least 60ºC/140ºF​

  • High-touch surfaces cleaned with disinfectant (like countertops, light switches, handles, and faucets)​

  • Follows industry health association: Reopening vacation rentals guide (DTV & DFV - Germany)​

  • Follows regional health guidelines: Safe & Clean (Malaysia)

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